Frequently Asked Questions

🔹 Are Splash Away products waterproof?

Yes. All Splash Away products are made from waterproof materials that protect clothes from water, spills, and stains.

🔹Can I check the order while the courier handing me the order ?

This option is not available.

 If you would like to return or exchange the item, please refer to the return and exchange policy & process

🔹 Can I wash the products?

Yes. All products are reusable and easy to clean.
You can hand wash or machine wash according to the care instructions.

🔹 Can I wear the Scarf Bib outside the house?

Absolutely. The Scarf Bib is designed to look like a regular scarf, making it suitable for restaurants, work, and outings.

🔹 Are the products comfortable for daily use?

Yes. Our designs are lightweight, comfortable, and made for everyday wear without restricting movement.

🔹 Are the Adult Bibs suitable for seniors?

Yes. Adult Bibs are designed with comfort, dignity, and ease of use in mind, especially for senior care.

🔹 Are Splash Away products safe for kids?

Yes. Kids products are made from safe, child-friendly materials and designed for everyday use.

🔹 What are the products used for?

Splash Away products can be used during meals, creative activities, grooming, bathing, and daily routines that involve water or mess.

🔹 How long does delivery take?

Delivery usually takes 2 to 3  working days within Egypt.

🔹 Do you deliver all over Egypt?

Yes. We deliver to all governorates across Egypt.

🔹 Can I order through Instagram or WhatsApp?

Yes. You can place your order through Instagram DMs or by contacting us directly.

🔹 Can I exchange or return a product?

Yes. Exchanges and returns are accepted according to our return policy( 5 days from delivery date).
Please contact us within the specified period after delivery.